|Transactions and Pricing Transactions
Find out about Information, Transactions and Profile /Security administration options provided via NBG’s i-bank electronic services.
When you carry out your transactions through i-bank electronic channels, you save not only time but also money:
Access to electronic networks Internet, Mobile and Phone Banking (delivery or replacement of the i-code device included) is free of charge.
Most transactions are free of charge. Those few transactions which do incur a charge (e.g. transfer of funds to other banks in Greece and the EU via Internet /Phone Banking) are normally significantly cheaper than when performed at the Bank’s counters.
Especially for Mobile Banking information, transactions and Market Data Feed service are free of charge. Only data rates from your wireless provider may apply. Moreover, there is no charge from NBG for downloading the i-bank Mobile Banking application.
As regards Phone Banking, the cost of the call depends on the pricing policy of your phone network provider.
NBG Alerts will be available free of charge until 31 December 2013 to credit cardholders who are also Internet Banking users.
For further information, click here.
Internet Banking for retail customers
Internet Banking brings the Bank within your reach 24 hours a day, as it provides the majority of transaction facilities available at an NBG Branch through your personal computer. For more information, click here.
- Internet Banking for businesses
When you choose i-bank electronic services via the Internet, you gain access to a wide variety of solutions, 24 hours a day, for instant and secure management of company accounts:
- cash management transactions, such as: account and loan information, dues to tax authorities, utility bills, money transfers to Greece and abroad, ordering chequebooks, share trading, standing orders etc.
- specialized banking solutions, such as: e-Factoring, Εthnofiles, payroll payments etc., at the click of a mouse.
For more information, click here.
Phone Banking brings the Bank within your reach 24 hours a day, as it provides the majority of transaction facilities available at an NBG Branch by means of a simple phone call. For more information, click here.
Mobile Banking brings the Bank within your reach 24 hours a day, as it gives you access to a wide range of services and transactions, through your iPhoneTM, iPod touch®, AndroidTM or Windows Phone Smartphone device. For more information, click here.
Be informed here about the i-code device and its use at NBG’s i-bank electronic services.
For further information or technical assistance, or to report loss of your password or i-code device simply call NBG’s Contact Center any time of the day, any day of the week:
181818 (from Greece)
+30 210 48 48 484 (from abroad)
When you hear the voice menu, say “Support” in order to be put through to one of our agents. The cost of the call depends on the pricing policy of your phone network provider.
If you prefer, you can send your question by:
- e-mail: email@example.com
- fax : +30 210 48 06 865